Returns & Exchanges
At Mosko Moto, we stand behind the durability of our gear and want to ensure you are completely satisfied with your purchase. If your equipment doesn't meet your expectations, we offer a 30-day window for hassle-free returns and exchanges on all unused items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and in brand-new condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned gear, we will process your refund or ship out your exchange within 5-7 business days.